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ImagineOne®
- ImagineOne®
  - ImagineOne^®
    ImagineOne^® is a comprehensive platform supporting revenue cycle management across 47+ specialties. It streamlines the entire process—from pre- or point-of-service to zero balance—under one solutions partner. Combined with ImagineCo-Pilot^® AI, it enables 95%+ automation, 400% productivity gains, and a 75% reduction in labor effort.
- ImagineCo-Pilot®
  - ImagineCo-Pilot
    ImagineCo-Pilot^® leverages AI and automation to streamline RCM, reduce denials, and improve accuracy. Integrated with ImagineOne^®, it offers advanced reporting, a personalized ROI calculator, and patient engagement tools—saving time, boosting revenue, and simplifying complex workflows with 95%+ precision.
- Analytics
  - Analytics
    ImagineIntelligence™ and ImaginePowerOperations™ offer integrated, role-based dashboards that unify data from APIs, flat files, and cloud or on-prem systems. With MIPS registry integration and mobile-friendly access, teams can securely explore real-time insights and make informed decisions tailored to their responsibilities and workflows.
- EDI Solutions
  - EDI Solutions
    Accelerating healthcare payments, transparency, and accuracy, ImagineOne^® delivers EDI solutions, including seamless clearinghouse, bank posting and reconciliation, estimation, eligibility, and prior authorization tools, fueled by the power of automation and artificial intelligence. Get paid faster by automating EDI workflows, while also enhancing visibility into your organization’s financial health.
- Patient Payments & Engagement
  - Patient Payments & Engagement
    ImagineEngagement™ and ImaginePay™ transform patient payments and engagement with AI-driven tools like propensity-to-pay scoring, real-time eligibility checks, and transparent estimates. From branded portals to flexible payment plans, patients can pay at home or point-of-service—streamlining collections and improving financial experiences across multiple offices.
- Patient Follow-Up
  - Patient Follow-Up
    RADNAV^® positively impacts both patient outcomes and practice’s bottom line, leveraging intelligent reminders, tailored communications, and smart analytics. By streamlining navigation, improving transparency around results, and enabling autonomous updates, it reduces anxiety, boosts appointment adherence, and supports a personalized, fully guided care experience in radiology practices.
Here to Serve
- Here to Serve
  - Here to Serve
    ImagineSoftware™ delivers seamless RCM solutions for 47+ medical specialties, optimizing billing efficiency across physician practices and medical billing organizations. Our powerful tools streamline operations, improve performance, and help you stay connected to your business—freeing up resources to focus on growth and long-term success.
- Billing Companies
  - Billing Companies
    The industry’s first intelligent, multi-specialty medical billing software, ImagineOne^® connects the entire revenue cycle into one streamlined platform. Deliver real-time customizable reports and configurable workflows to fit the unique needs of your specialty focuses, team, and clients.
- Radiology
  - Radiology
    With 25+ years of experience, ImagineSoftware™ offers intelligent radiology billing solutions serving the nation’s top radiology groups and imaging centers. Our platform automates key RCM functions—from coding to denial management—streamlining operations and enhancing financial performance, provider reputation, and the patient experience across radiology practices.
- Anesthesiology
  - Anesthesiology
    Designed for anesthesiology’s unique billing and reporting needs, seamlessly set time-unit increments and physical status modifiers per payor or practice – increasing both accuracy and billing productivity with next-level robotic process automation and artificial intelligence.
- Pathology / Lab
  - Pathology
    Designed for pathology’s unique billing nuances, seamlessly perform and bill for individual tests as needed – increasing both accuracy and billing productivity. Encompassing the entire revenue cycle, deliver real-time patient/payor data verification, preventing denials and increasing both revenue and patient experiences.
- Emergency Medicine
  - Emergency Medicine
    Keeping up with the complex, fast-paced billing needs of emergency medicine, ImagineSoftware™ delivers comprehensive documentation, reporting, and payment solutions driving revenue at time of service and decreasing denials.
- Oncology
  - Oncology
    ImagineSoftware™ offers a complete oncology RCM solution, built to handle the complexities of cancer care billing—from surgical procedures to chemotherapy and radiation therapy. With intelligent automation and end-to-end precision, we support faster, more accurate billing from pre-service through final payment.
- Orthopedics
  - Orthopedics
    ImagineSoftware™ delivers advanced RCM solutions for orthopedic and musculoskeletal care, addressing the unique complexities of the specialty. From pre-service to final payment, our platform provides intelligent automation, accuracy, and speed—streamlining workflows and enhancing financial performance for orthopedic practices.
- Cardiology
  - Cardiology
    ImagineSoftware™ provides specialized RCM solutions for cardiology, including advanced EHR integration and automated workflows designed to support cardiovascular services/monitoring, cardiography procedures, and cardiac device evaluations.
About Us
- About Us
  - About Us
    The leading provider of revenue cycle management and medical billing automation software through its artificial intelligence-driven platform, ImagineOne^®. Offering powerful, quantum leap technology for medical billing offices, physician practices, and hospitals for 25 years, ImagineSoftware™ currently serves over 75,000 physicians across more than 47 specialties. ImagineSoftware solutions improve financial efficiency, build provider reputation, and ultimately enhance the patient experience.
- Leadership
  - Leadership
    Meet the leaders of ImagineSoftware™ – pioneering innovation across healthcare technology. Focused on delivering practical solutions and measurable results, our team guides the company’s strategic direction to meet the evolving needs of clients and the industry.
- ImagineGives™
  - ImagineGives
    At ImagineSoftware™, community giving is a core value. We’re committed to making a positive impact beyond our products by supporting causes that matter to our employees, partners, and clients. Through volunteerism and outreach, we foster a culture of generosity that uplifts the communities we serve.
- Our Culture
  - Our Culture
    Experience a culture of excellence at ImagineSoftware™, where innovation, collaboration, and client success drive everything we do. Our team thrives in a fast-paced environment that encourages new ideas and meaningful contributions, empowering employees to grow while shaping the future of healthcare technology.
- Careers
  - Careers
    Build your career with ImagineSoftware™, where innovation meets opportunity. Join a collaborative team that values growth, recognition, and meaningful work. We empower employees to thrive in a supportive environment focused on professional development and shared success—your next chapter starts here.
- Recognition & Certifications
  - Recognition & Certifications
    ImagineSoftware™ is proud to be recognized for excellence in technology, culture, and client service. Our awards reflect the dedication of our team and the trust of our partners. Backed by leading security and compliance certifications, we ensure reliable, standards-driven solutions that protect your data and support continuous improvement.
- Press Releases
  - Press Releases
    Visit the ImagineSoftware™ Newsroom for the latest updates on our software solutions, partnerships, and industry developments. Stay informed with current news and press releases that highlight how we’re supporting healthcare organizations and advancing operational efficiency through technology.
- Industry Meetings
  - Industry Meetings
    ImagineSoftware™ actively participates in leading industry events and conferences, sharing expertise and insights that support healthcare innovation and operational excellence. Join us at upcoming meetings to connect with our team, explore our solutions, and stay informed on key topics shaping the medical billing and revenue cycle landscape.
- Contact Us
  - Contact Us
    Connect with ImagineSoftware™—we’re here to support clients, future partners, and industry professionals. Whether you’re exploring solutions or have questions, our team is ready to collaborate and help you achieve your goals in medical billing and revenue cycle management.
Resources
- Resources
  - Resources
    Stay informed and empowered with ImagineSoftware’s™ comprehensive Resource Center. Explore a wide range of accessible content—including blogs, white papers, case studies, eBooks, and more—designed to support your success in the ever-evolving world of medical billing software. Whether you’re looking for in-depth industry analysis, practical solutions, or company updates, our curated resources deliver clarity, compliance, and confidence at every step.
- Blog
  - Blog
    Stay ahead in a changing healthcare environment with ImagineSoftware™ Blogs. Access expert insights, industry trends, and practical guidance to support informed decision-making. Our content helps healthcare professionals explore innovation, adapt to challenges, and discover new strategies driving the future of care and revenue cycle success.
- eBooks
  - eBooks
    Discover how healthcare is evolving with ImagineSoftware™ eBooks. Explore real-world insights into automation, accuracy, and productivity gains in medical billing. Our expert resources highlight transformative technologies that streamline operations and boost financial performance—empowering healthcare organizations to operate more efficiently in a tech-driven landscape.
- Webinars
  - Webinars
    Gain on-demand access to expert-led webinars from ImagineSoftware™, covering key topics in revenue cycle management, industry trends, and medical billing innovation. These recorded sessions deliver practical insights and in-depth knowledge to help healthcare professionals stay informed, optimize performance, and lead in an ever-changing healthcare landscape.
- Case Studies
  - Case Studies
    Explore ImagineSoftware™ case studies to see real-world results from healthcare organizations using our advanced medical billing software. Learn how automation improves accuracy, accelerates billing, and drives productivity. These success stories highlight our commitment to empowering clients with solutions that enhance operational efficiency and financial performance.
- White Papers
  - White Papers
    Discover in-depth insights with ImagineSoftware™ white papers, covering industry trends, strategic guidance, and the impact of advanced billing solutions. These expert resources help healthcare organizations navigate challenges, optimize operations, and stay competitive in an increasingly complex and evolving healthcare landscape.
- Industry Insights
  - Industry Insights
    ImagineSoftware™ delivers advanced medical billing solutions backed by industry expertise and a clear understanding of healthcare’s evolving needs. Our resources provide practical strategies and timely insights to help organizations improve efficiency, adapt to change, and maintain strong financial performance. Explore how we support smarter healthcare operations.
- FAQs
  - FAQs
    Find clear, reliable answers with ImagineSoftware™ FAQs. Covering product details, billing processes, and technical support, our expert-curated responses help customers quickly access accurate, up-to-date information. This resource is designed to support a smoother experience and ensure confidence in using our solutions.
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ImagineCo-Pilot®

Home » ImagineOne^® » ImagineCo-Pilot®

Artificial Intelligence delivering 97% Autonomous Billing

ARTIFICIAL INTELLIGENCE + RCM

ImagineCo-Pilot® - Your Revenue Cycle AI Engine

Today’s evolving healthcare landscape requires RCM teams to enhance visibility, improve decision-making, and unlock efficiency. ImagineCo-Pilot® leverages the most advanced agentic AI technology – eliminating manual tasks, matching payments, submitting claims, reducing/appealing denials, and empowering revenue cycle teams.

137% Return on Investment
19M+ Records Processed
350,000 Hours Saved
$4M+ Net Savings

Schedule a Demo

RCM + Agentic AI

Experience the power of ImagineCo-Pilot®’s AI agents, working the highest-volume RCM queues end-to-end, triaging denials, assembling appeals, checking claim status, and resolving payment posting exceptions; all with audit trails and approval gates.

Automated Patient Communication & Financial Interactions

Patients stay informed and engaged through tailored communication. ImagineCo-Pilot^® automates eligibility verification and sends e-statements via text, email, or print—making interactions easy and seamless.

AI-Driven Denial Management for Faster Claim Approvals

ImagineCo-Pilot^® transforms denial management, using AI to predict and correct claims before submission. Fewer errors, fewer manual interventions—just a smoother, faster claims process that increases acceptance rates and overall efficiency.

Smart AI Analytics & Continuous RCM Optimization

ImagineCo-Pilot^® learns and grows with your business. Real-time reports track how AI resolves denials, reduces labor, and boosts accuracy. As it improves, your revenue cycle becomes even more hands-free and efficient.

Learn From Outcomes

Unlike static automation, Imagine Agentic RCM Ops learns from wins and losses to strengthen payer-specific playbooks and reduce future manual work.

Seamless RCM Automation & AI-Powered Integration

Seamlessly integrating within ImagineSoftware’s RCM operating system, ImagineOne^®, ImagineCo-Pilot^® automates complex workflows. From handling claims to resolving denials with 95-97% accuracy, it lets you focus on what matters while the AI does the heavy lifting.

On-Demand Webinar

AI Is Changing the Rules of Healthcare Leadership

This on-demand webinar goes beyond hype to focus on practical realities, real-world use cases, and the critical role leaders play in guiding AI adoption with intention and confidence. Explore how forward-thinking healthcare leaders are using AI today to enhance visibility, improve decision-making, and unlock efficiency – while also addressing common misconceptions, risks, and organizational barriers that can slow progress.

WATCH NOW

See how ImagineCo-Pilot brings the power of AI directly into your revenue cycle workflow. ImagineSoftware’s Sr. Vice President of Data Science, Rob Gontarek, explains how ImagineCo-Pilot helps healthcare organizations work smarter by delivering intelligent automation, real-time insights, and faster access to the information teams need to make confident decisions. Learn how AI-driven assistance can reduce administrative burden, improve productivity, and empower your staff to focus on what matters most—delivering exceptional patient care and maximizing financial performance.

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EBOOK

Agentic AI and ImagineCo-Pilot®

This eBook introduces the concepts behind agentic AI, explores ImagineSoftware’s ImagineCo-Pilot® solution, as part of the ImagineOne revenue cycle management platform, and outlines how this transformative technology is enabling revenue cycle teams to scale smarter, work faster, and deliver greater value.

Artificial + Natural Intelligence

Powered by artificial intelligence (AI), natural intelligence (NI), and natural language processing, ImagineCo-Pilot^® continues to learn, becoming faster and smarter, to simplify all RCM workflows.

ROI Calculator

Personalized ROI Calculator tool allows for you to articulate exactly how much time and money ImagineCo-Pilot^® has saved your team, based on your unique team’s size, compensation, and more.

Patient Engagement Tools

Three-Channel Voice AI Agent

Native to ImagineOne®, ImagineVoice™ AI Voice Agent completes inbound patient calls, outbound patient outreach, and payer follow-up for 24/7 patient access to support and 0 minutes hold time. ImagineVoice™ ensures those conversations happen – accurately, instantly, and at scale.

ImagineVoice™

Interactive ChatBot

The conversational AI chatbot inside ImagineCo-Pilot makes finding answers effortless. Users can interact with the chatbot using natural language to quickly access product information, navigate workflows, and receive instant, context-aware guidance—all without searching through documentation.

“ImagineCo-Pilot is 100% going to make us a stronger practice…”

Amber Stephenson, Practice Administrator

“ImagineSoftware has helped us evolve in ways that we really couldn’t have anticipated. Whether that’s improving workflows or increasing visibility across teams, integrating new capabilities, incorporating artificial intelligence, ImagineOne continues to grow as we grow as a business.”

Rich Whitney, Chairman and Chief Executive Officer

“We have multiple clients across multiple specialties… We have one that we switched to ImagineCo-Pilot where we have seen double the payments for that organization, within four months’ time… It’s been a huge boost for us and for our clients.”

Betty Roork, Account Manager

“ImagineCo-Pilot gives me the next layer of automation… It allows us to start to think out of the box, taking AI to different levels and being able to automate more pieces [of the revenue cycle]… ImagineOne definitely is the future of what we’re doing.”

Michelle Juette, Business Services Manager

Discover More: AI-Driven RCM Solutions

How Agentic AI is Transforming Healthcare Revenue Cycle Management

Receive our Agentic AI and ImagineCo-Pilot eBook Healthcare revenue cycle teams face massive complexity: inconsistent payer behavior, high volumes of exceptions, […]

From our whitepapers

The Last Mile of RCM Workflow Automation: How Agentic AI Turns Insights into Actions

By equipping intelligent agents with goals, tools, and the ability to act autonomously within ImagineSoftware’s ImagineCo-Pilot® platform, revenue cycle teams can now bridge the gap between recommendation and resolution. These self-directed systems don’t just suggest what should be done – they do it. This white paper explores how Agentic AI within ImagineCo-Pilot completes the “last mile” of RCM automation, delivering measurable efficiency, accuracy, and financial return.

From our blog

Next-Gen AI Meets the RCM Frontier: Key Benefits of ImagineCo-Pilot®

Kristen Greer

Wednesday, 30 Jul 2025

Transforming RCM with ImagineCo-Pilot In today’s healthcare environment, revenue cycle management (RCM) is more complex than ever. Payer inconsistencies, unpredictable denials, […]

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Future of Revenue Cycle Management
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