“Everything runs through ImaginePay and it imports into ImagineOne on its own, so we’re not having to sit down and manually enter every single payment that patients are paying at the clinic or are sending into us. It saves so much time, and prevents so much lag time. With ImaginePay, we run payments through and they can be posted the next day.”
Patient Payments & Engagement
Enhancing Patient Satisfaction with Transparent Billing
It’s our mission to provide an exceptional financial experience for all patients, including accurate processing, simple statements, and user-friendly payment options. Drive provider reputation by eliminating surprise billing and enhancing patient experiences with ImagineSoftware.
Increase Collections by 30% with Smarter Billing Cycles
Unique, customized patient billing cycles increase payments by up to 30%. Equipped with patient insurance eligibility and estimation of responsibility, your team can collect patient payments upfront, reducing days in AR, and saving future time for follow up.
Personalized, Multi-Channel Patient Communication
Your patients will receive an individualized, best-in-class user experience as ImagineEngagement™ tailors a dynamic communication plan, including cadences and avenues, for statement distribution – saving you time and money. Customize patient follow-up via mail, e-mail, or SMS text message.
Secure, HIPAA-Compliant Payment Solutions for Patients
Process patient payments, from both your medical office or the patient’s home, with ImagineSoftware’s HIPAA and PCI-certified platform. Patient’s payment data is protected and processed from our user-friendly dashboard.
Case Study
Scalability, Reporting, and Patient Payment Portals for Radiology Billing
“Every acquisition used different billing software. We’ve been able to put all of our imaging centers onto one platform.”
RadNet Management Inc is the largest provider of freestanding, fixed-site outpatient diagnostic imaging in the country and an ImagineSoftware client of 3 years. As vice president, part of Cliff’s operational role for a medical billing software company is identifying ways to offer and utilize a full range of solutions that make the lives of both clients AND patients easier.
Key Features of ImagineSoftware’s Patient Engagement Tools
Patient Engagement Platform
Reinventing patient engagement, ImagineEngagement™ leverages artificial intelligence to eliminate surprise billing and improve cash flow by providing a financial experience for patients that better meets their needs – including propensity-to-pay scoring, customized statement cadences, and multiple avenues for patients to pay their bills.
Patient Payment Portal
A user-friendly way for patient to pay at home or time-of-service. ImaginePay™ allows you to manage accounts receivable for multiple offices from one central platform. Take payments within your current billing, EHR, or practice management system from your own branded, user-friendly payment portal.
Estimation
Provide patients with a clearer view of their financial responsibility. Increase collections at point-of-service through more timely and transparent pricing.
Eligibility
Perform real-time insurance eligibility checks and time-of-service payment capture.
Payment Plans
Allow patients to pay all at once or over time. Schedule payments for 3, 6 or 12 months, for greater peace of mind after a procedure.
More from ImagineSoftware™
Discover More: AI-Driven RCM & Patient Engagement Solutions
Discover how AI-driven RCM and Patient Engagement solutions drive both positive patient experiences and revenue.
From our blog
Patient Engagement in Top Gear: Empowering Patients, Accelerating Revenue
Rob Gomes
Thursday, 22 Aug 2024
In the rapidly evolving world of healthcare, one challenge stands out as both critical and complex: patient engagement. This topic took […]
From our webinars
Quarterbacking Patient Engagement – How to Implement this Game Changer into your Practice
It’s time to kick off your patient engagement strategy with ImagineSoftware’s ImagineEngagement. Powered by artificial intelligence, ImagineEngagement utilizes the patient’s historical […]
From our whitepapers
Shaping the Future of Revenue Cycle: Top Trends Healthcare Leaders are Watching
Discover the top trends reshaping healthcare revenue cycle management—from AI-powered automation and denial prevention to patient-centered billing and value-based reimbursement. This white paper breaks down where the industry is headed and what healthcare leaders can do now to build smarter, leaner, and more resilient revenue cycles.
