Case Studies

A leading Arizona interventional radiology practice was facing an authorization denial rate of approximately 50%, increasing administrative workload, and delays that impacted scheduling and patient care. Discover how they achieved 99%+ prior authorization accuracy, reduced denials from 50% to virtually zero, and improved workflow efficiency with ImagineSoftware’s Prior Authorization Services.

In this case study, learn how the organization implemented ImagineVoice in just three weeks to automate patient billing communications at scale. Within the first 60 days, ImagineVoice managed 75,000+ patient billing interactions, achieved a 44% inbound call containment rate, and collected $123,000+ in patient payments directly through AI-powered conversations. The deployment created capacity equivalent to 9–10 FTEs per month, generating more than $423,000 in projected annual labor savings and a $750,000+ annual cash collection run rate—resulting in more than $1.1 million in combined annual value.

In this case study, learn how a large outpatient imaging group implemented RADNAV’s technology to identify follow-up recommendations in radiology reports and to fully automate SMS messaging to patients. RADNAV provides real-time metrics including: number of recommendations identified, number of completed follow-up exams relative to baseline, revenue generated from completed follow-up exams above baseline – Resulting in recovering 15k additional exams, an estimated $3.1M in additional revenue, over a 10-month period.

A large anesthesiology practice partnered with ImagineSoftware to overcome revenue cycle challenges driven by charge lag, documentation complexity, and payer variability. Seeking faster, more predictable cash flow without adding headcount, the organization replaced anesthesia-specific point solutions with ImagineSoftware’s flexible, analytics-driven RCM platform. The result was dramatically improved cash flow velocity, stronger financial predictability, and clear validation of a software-first approach to anesthesiology revenue cycle management.

Facing reconciliation challenges and limited reporting, an independent radiation oncology group turned to ImagineSoftware to bring billing in-house. The result: improved accounts receivable, stronger revenue performance, and greater control over their financial future.

Rezolut, a national emerging platform of diagnostic medical imaging services, faced a 200% increase in operations over the course of two years. Discover how leveraging the automation capabilities of ImagineSoftware’s RCM platform, ImagineOne^®, Rezolut achieved transformative outcomes.

Texas Pathology Consultants utilized a proprietary billing system, then realized as anatomic and clinical pathology coding increased in complexity, they needed to find a RCM solution that could keep up. Discover how ImagineSoftware’s platform handles the multiple thousands of procedures this group processes each month, with precise accuracy and unparalleled efficiency, leveraging automation technology.

Working with a wide variety of providers, across 35+ states, this business management organization understood the need for a robust billing solution designed for complex medical specialties. Implementing ImagineSoftware’s configurable RCM platform, including customized, specialty-specific rules, empowered this organization to operate with unmatched efficiency and accuracy.

Billing for radiation oncology presents the need for a configurable software solution equipped with automation and reporting that can keep up with high-value therapies, reoccurring treatments, and specialty-specific complexities. Discover how leveraging ImagineSoftware’s automation, reporting, payments, and customer service helped this organization achieve the ultimate efficiency and patient satisfaction.

This radiology private practice group offers hospital staffing and image interpretations services to imaging centers and physicians’ offices throughout the state of Kentucky. The client’s IT Trainer and Software Administrator experienced inefficiencies in the day-top-day billing workflow and in software support at the practice group.

CompMed works with a wide variety of specialties, filling claims across 35 sates. Each specialty has a unique coding and billing need, calling for a configurable software solution equipped with automation and reporting that can keep up with a multitude of demands. Discover what CompMed was able to accomplish by utilizing ImagineSoftware’s RCM platform and patient payment solutions.

This radiologist provides patients state-of-the-art levels of care, technology, and clinical research, expanding their medical imaging services throughout five imaging centers. The imaging center’s Practice Manager and Director of IT were faced with the unexpected when their software vendor informed their practice that they would no longer support their medical billing solution.