Patient Follow-Up

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Positively Impacting both Patient Outcomes and Practice's Bottom Lines, with RADNAV®

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AUTONOMOUS PATIENT FOLLOW-UP WORKFLOWS

Only 50% of recommended follow-up recommendations are completed by the average patient, negatively impacting patients’ outcomes and leaving valuable revenue on the table. RADNAV’s Automation and AI-driven technology identifies lapsed patients and follow-ups, leveraging intelligent reminders, tailored communications, and smart analytics to engage care teams and patients – thus, closing the loop for imaging centers.

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Boosting Patient Compliance with Smart Automation

Improving patient compliance by over 60%, RADNAV® leverages automation and artificial intelligence to identify lapsed patients and follow-ups, engages care teams and patients, and closes the loop for imaging centers.

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Unlocking New Revenue Streams Through Follow-Up Efficiency

As half of patients are missing or have been delayed follow-up care, RADNAV®
empowers practices to generate $10.5B in revenue capture opportunity – equating to 3-6x return on investment.

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Seamless RCM Integration for End-to-End Patient Engagement

Delivering end-to-end patient engagement solutions, RADNAV® seamlessly integrates with your Revenue Cycle Management software, implementing within 3-4 weeks.

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Stronger Patient-Provider Relationships Through Automation

At the heart of patient engagement is the relationship between patients and healthcare providers. RADNAV® enhances these relationships by creating more opportunities for meaningful interactions. By reducing administrative burdens, healthcare providers have more time for face-to-face or digital consultations, allowing them to explain procedures, answer questions, and build rapport with their patients. RadNav is transforming patient engagement in radiology through seamless communication, real-time updates, and efficient care coordination.

Client Testimonials

Client Testimonials

“The system has positively impacted hundreds if not thousands of patients who, without this proactive outreach, would have been in jeopardy of delaying or missing important diagnostic care…”

Princeton Radiology

“The implementation process was painless… we went live within a few weeks of signing the agreement.”

Imaging Healthcare Specialists

“We’ve seen a significant improvement in follow-up return rates, about 100% on a subset that included Breast MRI.”

Princeton Radiology

Features of RADNAV®

Streamlined Scheduling

One of the most impactful ways RADNAV® supports patient engagement is through its streamlined scheduling capabilities. In traditional radiology practices, managing appointments can be a challenge, with scheduling conflicts or delays potentially frustrating patients. RadNav minimizes these issues by offering a real-time scheduling system that is easy to navigate, both for staff and patients.

 

When patients have a smoother scheduling experience, it directly improves their overall interaction with the practice. Appointments can be made quickly, rescheduled easily, and reminders sent automatically. This leads to higher satisfaction, as patients feel supported and informed at every step of the process, while ensuring more follow-up appointments are kept, helping support the full spectrum of care.

Autonomous Patient Communication

Communication is one of the cornerstones of patient engagement, and RADNAV® significantly improves this aspect. In radiology, many patients are anxious and often left wondering about their results or the next steps. RadNav facilitates better communication by allowing healthcare providers to share critical information with patients in real time.

 

Through RadNav, patients can receive status updates about their appointments and medical imaging results, reducing the anxiety often associated with waiting. This transparency fosters trust between patients and healthcare providers, which is essential for higher levels of engagement. Informed patients are more likely to follow through with recommended treatments and take an active role in managing their health.

Enhanced Patient Navigation

Navigating a radiology practice can be overwhelming for patients, particularly those unfamiliar with medical procedures or hospital systems. RADNAV® helps simplify this by automating many of the back-end processes that traditionally required significant manual input. From appointment reminders to patient follow-ups, the automation in RadNav ensures no detail is overlooked, providing patients with clear guidance throughout their care journey.

Completely Tailored Experience

In healthcare, personalized care is often synonymous with better outcomes and increased patient satisfaction. RADNAV® leverages automation to be the perfect foundation for personalized interactions, from customized appointment reminders to tailored communication about specific procedures. As a result, patients are more likely to view their care as individualized and feel like active participants in their healthcare, rather than passive recipients of information.

See the Future of Revenue Cycle Management in Action