Our Culture

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Creating a Culture of Excellence

An Acronym We Live By

Innovation is at the core of our success; it drives us to make creative and meaningful changes that benefit us, our clients, partners, and the company as a whole. We are consistently providing each other with Motivation to find new solutions to problems, take risks we believe in, and provide servant leadership that in all we do. Accountability is integral to our operations, ensuring that each individual is held to the highest standards and delivers on their commitments.

We believe in being Genuine, standing firm with Integrity and having a No-Excuses Attitude towards our work.  We recognize when we’ve done well and make sure to learn from mistakes. We create an atmosphere of trust, inclusivity, and collaboration, understanding that it takes all of us to move forward together. And finally, we strive for Excellence in all aspects of our work, be it internal operations or client results. These are the core values which drive us to succeed.

Servant Leadership

We embrace Servant Leadership as the foundation of our culture and operations. We strive to create an environment where our priority is always on providing unparalleled service, and developing lasting relationships with our clients, partners, employees, and communities.

Servant Leadership
Gerald Hedrick

What’s it like working at Imagine? Well, IMAGINE a place that’s on the cutting edge of innovation in the industry. A place where you can learn, grow, and be counted on. A place that leads with its core values. And when I open my eyes, I’m already here. At Imagine.

Gerald Hedrick, Sr. Software Support Specialist
Libby Nixon

I feel so lucky to have found a company that practices intentional excellence in everything we do. It seems we are constantly aiming to out-do our previous best, whether that is with our clients, partners or internally for our fellow employees.

Libby Nixon, Project Coordinator
Elegrah Bailey

Work is often associated with endlessly finishing tasks with little to no reward; however Imagine has completely changed my view of the word. In this company “work” encompasses genuine relationships, service leadership, true teamwork, and so much more. I have never felt more motivated and valued at a company before, and I truly believe that the opportunity to grow here is endless. I am so happy to be at a company that is always looking to offer more to it’s team, and I look forward to continuing to pour into this company what they’ve poured into me!

Elegrah Bailey, Administrative Assistant, Business Development

A Culture of Teamwork

At ImagineSoftware, success is never a solo journey. From day one, employees are empowered to pave their own path — backed by a team that’s always ready to lend a hand. Whether it’s overcoming a challenge or simply answering a quick question, support is never out of reach. It’s a culture where collaboration fuels progress, and no one is ever left to figure it out alone.

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A Culture of Teamwork

Building an Inclusive Culture at ImagineSoftware

At ImagineSoftware™, we are committed to fostering an inclusive workplace that reflects the diversity of the communities we serve. We provide educational resources and regular company-wide training—from new hires to management—on topics related to diversity and inclusion (D&I). Our programs promote awareness and understanding across a variety of identities, including gender, race, religion, sexual orientation, ability, and age. We also celebrate the rich contributions of diverse demographics to American culture, ensuring all employees feel respected and supported.

To continually strengthen our D&I efforts, we conduct quarterly analyses of our program outcomes, using feedback and performance data to identify areas for improvement and guide future initiatives. Our goal is to maintain a healthy, respectful, and innovative environment where everyone can thrive.

Building an Inclusive Culture at ImagineSoftware

D&I Through the Years

01
Created Parental Leave Program

offering 100% pay for employees to care for/bond with new child

02
Formal D&I Training

on unconscious bias including specific manager training

01
Launched Official D&I Program

to company including various D&I initiatives and action statements around recruiting and enhanced policy.

02
Partnership with National Diversity Council (NDC)

To offer education resources to employees on various D&I topics, post job openings, and sponsor NDC events that promote workplace diversity.

03
Enhanced/Created D&I Policy

to vocalize our commitment to Diversity and Inclusion.

04
Created Recruiting Standard

to interview at least one person from underrepresented backgrounds and one woman in each job req to ensure all candidates know our commitment to D&I from the beginning.

05
Attended/Sponsored Fleurix Conference

to encourage and support women pursuing and thriving in technology-related careers.

01
Expanded/Enhanced Parental Leave Program

to include additional time off for birth parents to care for/bond with a child and included time off to care for an elderly parent or guardian.

02
Added MLK Holiday

to list of company holidays to represent our commitment to continuing the conversation around D&I and commemorate the life and work of MLK.

03
Launched New Web Page on Corporate Website

to include graphics and information around our commitment to D&I.

04
Continued Partnership with National Diversity Council (NDC)

to offer education resources to employees on various D&I topics, post job openings, and sponsor NDC events that promote workplace diversity.

05
Visibility Around Representation/People Movement

on our internal intranet to create transparency with our employees.

06
Companywide Diversity Event

to celebrate and acknowledge our diverse workforce and different cultures.

01
Expanded Parental Leave

8 weeks of paid parental leave for birth or adoptive parents.

02
Launched LevelUp Leadership Academy

to provide further professional development and mentorship opportunities to all employees.

03
Partnership with Circa

to advance our recruitment efforts by posting our jobs to a large network of recruiting sites across the U.S. to hire more diverse candidates.

04
ImagineGives Focus

to get employees involved through donating and volunteering to more diverse organizations.

05
Pay Equity Study

to prioritize fair pay across the organization regardless of gender, race, ethnicity, or other status and ensure employees are paid equitably.

01
Expanded Employee Development

through the launch of formal Career Tracks and Individual Development Plans.

02
Increased Awareness

through highlighting awareness months in new companywide newsletter communications.

03
Evolved Our Benefits

to include speech therapy for covered dependents and free mental health services.

04
Updated Hiring Metrics

to measure diversity hiring outcomes.

01
Expanded Parental Leave

12 weeks of paid parental leave for birth or adoptive parents.

Sam Khashman

Our clarity of purpose and sense of mission remain at the heart of our company culture. Innovation, motivation, accountability, genuine, integrity, no-excuses attitude, and excellence, are the fundamental values that we follow every day to drive our progress. Over the past twenty-five plus years, we’ve worked to bring our culture and values to life – not just through what we do, but how and why we do it – for the betterment of our clients, employees, and to offer dynamic healthcare software solutions.

Meet Sam

Sam Khashman, ImagineSoftware President & CEO
Why Your New Career Should be With ImagineSoftware!
Join the Industry Leader

Why Your New Career Should be With ImagineSoftware!

We provide an opportunity to join a team of talented people who are at the forefront of innovation. We value our employees and strive to foster an enriching work environment where everyone is empowered to reach their full potential.

Careers at Imagine
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United States

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