“We have multiple clients across multiple specialties… We have one that we switched to ImagineCo-Pilot where we have seen double the payments for that organization, within four months’ time… It’s been a huge boost for us and for our clients.”
ImagineCo-Pilot®
ImagineCo-Pilot®: AI-driven solution, delivering 95%+ hands-free RCM workflows
ACTIVATE THE POWER OF AGENTIC RCM
ARTIFICIAL INTELLIGENCE + RCM
Engineered to streamline complex healthcare revenue cycle operations, ImagineCo-Pilot® eliminates manual tasks, matches payments, and submits claims with unparalleled automation, artificial intelligence, and agentic AI.
- 168% Return on Investment
- 6,700,000 Records Processed
- 284,000 Hours Saved
- $3,500,000 Net Savings
Seamless RCM Automation & AI-Powered Integration
Seamlessly integrating within ImagineSoftware’s RCM platform, ImagineOne®, ImagineCo-Pilot® automates complex workflows. From handling claims to resolving denials with 95%+ accuracy, it lets you focus on what matters while the AI does the heavy lifting.
AI-Driven Denial Management for Faster Claim Approvals
ImagineCo-Pilot® transforms denial management, using AI to predict and correct claims before submission. Fewer errors, fewer manual interventions—just a smoother, faster claims process that increases acceptance rates and overall efficiency.
Smart AI Analytics & Continuous RCM Optimization
ImagineCo-Pilot® learns and grows with your business. Real-time reports track how AI resolves denials, reduces labor, and boosts accuracy. As it improves, your revenue cycle becomes even more hands-free and efficient.
Learn From Outcomes
Unlike static automation, Imagine Agentic RCM Ops learns from wins and losses to strengthen payer-specific playbooks and reduce future manual work.
Imagine Agentic RCM Ops
Experience the power of ImagineCo-Pilot®’s AI agents, working the highest-volume RCM queues end-to-end, triaging denials, assembling appeals, checking claim status, and resolving payment posting exceptions; all with audit trails and approval gates.
Automated Patient Communication & Financial Interactions
Patients stay informed and engaged through tailored communication. ImagineCo-Pilot® automates eligibility verification and sends e-statements via text, email, or print—making interactions easy and seamless.
EBOOK
Agentic AI and ImagineCo-Pilot®
This eBook introduces the concepts behind agentic AI, explores ImagineSoftware’s ImagineCo-Pilot® solution, as part of the ImagineOne revenue cycle management platform, and outlines how this transformative technology is enabling revenue cycle teams to scale smarter, work faster, and deliver greater value.
Key Features of ImagineCo-Pilot®: AI + Automation in RCM
Artificial + Natural Intelligence
Powered by artificial intelligence (AI), natural intelligence (NI), and natural language processing, ImagineCo-Pilot® continues to learn, becoming faster and smarter, to simplify all RCM workflows.
ROI Calculator
Personalized ROI Calculator tool allows for you to articulate exactly how much time and money ImagineCo-Pilot® has saved your team, based on your unique team’s size, compensation, and more.
Advanced Reporting
ImagineCo-Pilot® learns and grows with your business. Real-time reports track how AI resolves denials, reduces labor, and boosts accuracy. As it improves, your revenue cycle becomes even more hands-free and efficient.
Agent-First Design for Repeatable RCM Work
Built on real RCM artifacts, not a generic chatbot. Exception-first design ensures humans handle edge cases while the agent tackles repeatable work with audit logs and approval gates.
Patient Engagement Tools
Patients stay informed and engaged through tailored communication. ImagineCo-Pilot® automates eligibility verification and sends e-statements via text, email, or print—making interactions easy and seamless.
“ImagineCo-Pilot gives me the next layer of automation… It allows us to start to think out of the box, taking AI to different levels and being able to automate more pieces [of the revenue cycle]… ImagineOne definitely is the future of what we’re doing.”
Agentic AI in RCM: ImagineCo-Pilot® Agents In-Action
Denial Triage & Root Cause Agent
Identifies root reasons, prioritizes high-impact claims, and prepares structured playbooks for resolution.
Appeals Packet & Submission Agent
Gathers data, assembles compliant appeal packets, and auto-submits through the appropriate payer channel.
Claim Status & Follow-Up Agent
Tracks claims via portals/EDI 276/277, routes responses, escalates stalled claims and updates statuses.
Payment Posting Auto-Match + Exceptions Agent
Matches ERA/EFT to expected payments, auto-posts clean items and surfaces high-value posting exceptions for fast resolution.
More from ImagineSoftware™
Discover More: AI-Driven RCM Solutions
Discover how an AI-driven RCM Operation System transforms your efficiency, accuracy, and revenue.
From our whitepapers
The Last Mile of RCM Workflow Automation: How Agentic AI Turns Insights into Actions
By equipping intelligent agents with goals, tools, and the ability to act autonomously within ImagineSoftware’s ImagineCo-Pilot® platform, revenue cycle teams can now bridge the gap between recommendation and resolution. These self-directed systems don’t just suggest what should be done – they do it. This white paper explores how Agentic AI within ImagineCo-Pilot completes the “last mile” of RCM automation, delivering measurable efficiency, accuracy, and financial return.
From our blog
Next-Gen AI Meets the RCM Frontier: Key Benefits of ImagineCo-Pilot®
Kristen Greer
Wednesday, 30 Jul 2025
Transforming RCM with ImagineCo-Pilot In today’s healthcare environment, revenue cycle management (RCM) is more complex than ever. Payer inconsistencies, unpredictable denials, […]
